Case Management Certification
Next Classes Start
December 2, 2019
We are pleased to announce that the North Carolina Community Action Association, in partnership with Southern University, is offering a Case Management Certification!
Not able to join us in December? Future classes scheduled to begin
February 17, 2020
Designed based on feedback from community action agencies across the state of North Carolina, this comprehensive, web-based certification curriculum was developed in response to updated CSBG Annual Reporting guidelines and CSBG Organizational Standard 7.9.
Agencies with staff enrolled in our certification training will not only meet this critical org standard, but also be able to document staff time spent completing the course in the newly updated Community Service Block Grant Annual Report.
CSBG ORG. STANDARD 7.9
The organization conducts or makes available staff development/training (including ROMA) on an ongoing basis.
Embedded in each of the 8 web-based modules are assignments designed to encourage critical reflection and skill application. Participants will complete one module per week, with the web-based platform allowing them to work at their own pace.
Module 1: History and Foundations of Practice
Module 2: Working with Families in Need
Module 3: An Empowerment Based Approach to Engagement
Module 4: ROMA as a Framework for Case Management
Module 5: Conducting Family Level Needs Assessment
Module 6: Reporting and Evaluating Our Results
Module 7: Safety First
Module 8: Navigating Conflict and the Importance of Self Care
At the completion of the course, participants should be able to demonstrate increased knowledge of theories and concepts related to case management, as well as demonstrate increased competence in working with families in need.