Frequently Asked Questions
Family Engagement & Case Management Certification Questions
Is there travel involved for any of your certifications?
Are any materials, books or equipment needed for your certificatons?
Can students access the course anytime?
Yes. Participants may access the course 24 hours/day and 7 days/week. There are no specific times when students must be online.
How are grades determined?
Grading is pass/fail and there are no letter grades. Mastery of the content is demonstrated through written feedback and assignments.
Is there a course facilitator?
Yes. An experienced course facilitator provides feedback based on submitted assignments.
Who should take this course?
Course content is relevant to both new and seasoned staff. All experience levels report learning new and valuable information.
How many hours per week does the course take?
Most students report spending between 1.5 to 4 hours on each module.
Is a Certificate provided?
Upon successful completion of the course, a university sealed certificate is issued from Southern University and A&M College and NCCAA.
Can we pay with a check?
Yes. We accept credit card or check payments. Checks should be made out to and mailed to
Who should I contact for more questions?
Please don't hesitate to contact us with additional questions at: firstname.lastname@example.org